We are legally and reputable Seafarer’s Recruitment & Placement Service Company, located in Jakarta – Bali – Indonesia. Our company focuses in hiring of professional Hotelier and qualified crew member base on their field. Holding the Certification of Seafarer Manning Office awarded by Certification body of Indonesian Government License SIUP PK N0 : 0220306182236, we are MLC 2006 Certified and comply the regulation. Our Strict attention to detail and commitment to be fair then equitable practices enabled to obtain the prestigious ISO 9001 : 2015.

COMPANY OVERVIEW: The INDOSTAR – ISS GROUP provides high quality Human Resources services on Cruise Ships, River Cruises in particular HOTEL Department and RATING – Deck and Engine Department. then also provides high quality Human Resource services in Commercial Ship, Offshore- Oil & Gas.

ISO 9001:2015
ILO: Maritime Labour Convention 2006
Local Certification: Be registered Ship’s recruitment and placement

We provide ship management services with full support from an experienced team of Hospitality candidates and Officer Marines consistently providing high quality services to our principle. Our expertise in providing visa and travel services and A full range of marine hospitality services, Placement Indonesian seafarer’s, Scheduling embarkation  and other related services are provided as to the requirements of our principals. our commitment to honesty and ethics has right resulted ISS (INDOSTAR) being recognized as the premier crew placement agent in Indonesia.

INDOSTAR Team of our professionals to be the official recruitment agency for your company in Indonesia to operates an extremely thorough and efficient selection process to ensure that only the very best candidates are presented.

To make sure the standard of the qualification and maintaining of the worker, as per our client/customer satisfaction we proudly present our INDOSTAR Hospitality Training Center and BIWI Hospitality Hotel College Bali then other Hotel school training center in Indonesia which had been made cooperation partner with INDOSTAR management, was established for reliable printing workers in the field of hospitality and functioned to obtain professional certification and training to improve the ability of worker.

To further strengthen of INDOSTAR labor supply to your company in accordance with the requirements specified and it’s positioning in the aspects of recruitment reliability, and integrity of providing highly qualified workers and to establish that your company can employ multi-national workers in the Industry.


Graduated of Satya Widya  Hotel & Management Academy Surabaya. Ali had 2 years experience with GSP Hotel training center as Business Development as well as working  at the F&B service 14 years with Norwegian Cruise Line, Festival,  Albatros with German Cruise line. He has a keen sense of cruise line and hotel recruitment needs and his wide network of backgrounds within the hospitality industry both local and foreign have enabled him to grow Indo Star Sejahtera into one of the most respected recruitment agencies in Asian either worldwide.

E-mail: ali.gm@indostargroup-seafareragency.com


Graduated from Universities & Management Indonesia, Ida worked on the NCL Ship at the 9 years Hotel Department. Managed BIWI Hotel School and BIWI Maritime Training center in Bali, He has a potential background from Cruise Line and the needs of the hospitality industry and its extensive network so that it can exchange ideas to develop a prosperous Indo Star Sejahtera to be advanced and this agent will be the best agent example in Indonesia or in southeast Asia.

E-mail: ida.repbali@indostargroup-seafareragency.com


Klaus brings many years of experience in the hospitality industry, Klaus has held the board of Cooperation Chef in A-Rosa River Cruise. His background experience of strength lies in hospitality management, training and hiring development. H is very potential in the development of this recruitment in order to achieve the best goal in Indonesia or overseas, in support of her skills and experience. Klaus is from Germany.

E-mail: klaus.operation@indostargroup-seafareragency.com

Brief of Introduction

             INDOSTAR / ISS Management is known as Hospitality Recruitment & Placement Service Company. The company established with the foundation of caring and honesty which we have created become the motto of the company as a cornerstone in establishing good relationships with clients/partner and workers who had been providing excellent contributions from both parties in the cooperation and service.

             Founded in 2009 – present, by Mohamad Ali, Amd Par, Dr. Ida Bagus Putu Astina,SH.MH.MBA.CLA and Klaus Hartwig and has hired of people in different fields according to the capabilities and expertise. Currently the company has developed the business by establishing a Hospitality school training center to support the advancement and maintaining the quality standards of the workers to prepare them in accordance with the standards required by the client / employer/ Partner.

              Mr. Klaus Hertwig is from Germany and staying long time in Bali, He had many years working with Cruise liners and ready to support and effort into INDOSTAR/ISS Management Jakarta Bali since 2009 – present. Working professional manner had been given to our management and so proud of him.

              In Established 2009 INDOSTAR specialize in recruitment, placement and managing verities positions with currently about 1.300 crews on board several different ships, we still have a large portfolio of well experienced and certified crew members waiting to be placed for working on board of Cruise lines.

              Company highly reputable and internationally recognized recruitment and manning agency legally licensed and based in Indonesia. Registration of Limited Company for INDO STAR SEJAHTERA, PT. Provides experienced and qualified candidates and Catering to all types of vessels and Hospitality Industry owned and operated by Clients as well as Our policy is to develop and maintain individual quality crew for our Clients and providing a professional and personalized crewing and Staffing service at the INDOSTAR Group Management.

              INDOSTAR / ISS Group was working in Maritime filed since 2009 for supplying Indonesian seafarer’s to our clients with qualified candidates into over worldwide and many types of vessel; Cruise lines Ships, River Cruise Line Ships, Yacht Ships, Bulk Carrier Cargo Ships, Tanker Ships, Offshore and Drilling Ships. Our client had been satisfied with supplying candidates and services which had been made the agreement between us (al.capter 1.1). INDOSTAR Group management was successful in the field and took out the MOTTO; ” Great Employees Begin With Great Indostar Group Crewing Agency “.


  • Our Main office is located very strategic of Indonesian Capital is JAKARTA and the office is located in North Jakarta. The North Jakarta (TANJUNG PRIOK) is the one biggest Port in Indonesia.
  • Our Branch office is located in Tabanan – BALI.
  • The office will be able to interacting with your representative in Indonesia in order to search, recruit, provide training in an international standard for Hotel operation, and to process the qualified skill worker all over islands in Indonesia.
  • Our office is also in possession of licenses to prepare human resources development training to fulfill required workers for land base hotel operations and other fields around the world.
  • Indonesia has the potential to be market leader in the labor supply of the world.
  • Indonesia has 265 million populations and has the largest archipelago in the Asian region. Located strategically in the southern part of Asia.